Privacy Policy

French Creek Manor ("we", "us"), 9931 167th Ave SE, Snohomish, WA 98290, respects your privacy. This policy explains what we collect through frenchcreekmanor.com, phone, email and text messages, and how we use it.

Information we collect

• Details you give us in our inquiry, pricing, tour and chat forms: name, email, phone number, event type, date, guest count, budget estimate and your message.
• Details shared with us by event-listing services you contact (for example Eventective) when you ask them to send your inquiry to us.
• Basic technical data such as pages visited and browser type, collected by our website host to keep the site secure and working.

How we use it

• To answer your inquiry, prepare estimates, schedule tours and plan your event.
• To send follow-up emails and, only if you opted in, text messages about your inquiry (see our SMS Terms).
• To keep records of our conversations and bookings and to improve our service.

Text messaging (SMS)

We only text you if you check the SMS consent box on our website or otherwise give us your express consent. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information may be shared only with the service providers that deliver our messages (such as our SMS carrier platform), solely to send them.

Sharing

We do not sell or rent your personal information. We share it only with service providers that help us run our business (website hosting, email and text-message delivery, payment processing), under appropriate confidentiality, or when required by law.

Your choices

• Reply STOP to any text to stop texts. Use the unsubscribe link in any email to stop marketing emails.
• Ask us to access, correct or delete your information by emailing contact@frenchcreekmanor.com or calling 360-643-9292.

Security and retention

We use reasonable safeguards to protect your information and keep it only as long as needed for the purposes above or as required by law.

Children

Our services are intended for adults planning events. We do not knowingly collect information from children under 13.

Changes

We may update this policy and will post the new version on this page with a new effective date.

Contact

French Creek Manor · 9931 167th Ave SE, Snohomish, WA 98290 · 360-643-9292 · contact@frenchcreekmanor.com